CHAT 1. I can’t access the DateNight chat service, why is this?
It generally depends on the PC that you are using or where you are trying to access the service from. Some PCs are not java enabled and therefore you may not be able to gain access to our chat service. If you are trying to access chat from the office you may be preventing from using the service by your company firewall.
2. How do I start a chat with a member?
To start a chat session or send a Private Mesage to another member both yourself and the other member must first be online. Then select the profile of the member you wish to send a message. From the Custom Menu on the left hand side, select Private Message. The user is then added to the messenger and you may send a private message. Click on the Yellow Tab with the users Nickname in the Private Messages window to see all messages sent and received.
3. I've tried to access chat but keep getting 'username taken' message?
Try logging off and then logging on again.
4. Some users are abusing the chat service, what can I do?
The DateNight.ie team take any abuse very seriously. Any users found abusing any element of the service will have their membership cancelled. Please report any abuse to admin@DateNight.com.au
FEATURES 1. What is the purpose of the Communicator?
The Communicator holds all communications that you have sent or received from other members. It is used as your contact point, therefore no member ever knows your true email address.
2. What are blocked members?
If you wish to block members sending to you then they can be marked as blocked.
3. What are Hot Members?
Hot members are mebers you have an interest in and wish to have easy access to any communications.
4. Can I upload photos to my progile page?
All members can upload up to 6 photos. The primary photo is a thumbnail picture that is displayed in the searches, while the other are additional photos available through your profile.
5. Can I put a password on my photos?
Passwords can be set on all photos. If you do not want your profile photo displayed then do not upload a primary photo. Upload addtional photos and assign a password to those. You can allow individual members to see your photos.
6. How often do you update your Poll?
This is generally done on a monthly basis but may vary.
7. Can I submit a Poll topic?
Yes, absolutely. Many poll suggestions are received by us. Poll suggestions may be submitted to admin@DateNight.com.au
8. Do you have to add a Star Sign?
The Star Sign field is totally optional and be be added or changed anytime through your profile.
9. What is the purpose of the ‘Latest Members’ button?
This allows you to see on any given day or hour who the newest members of the site are. Why not send them a welcome message!
10. Why am I not in the Top Members section?
This rating is determined on a wide variety of factors by the DateNight computer. Users displaying a photograph, who actively send messages to other users on the site and who are frequently viewed and contacted by other users will tend to rank highly in this section. The very fact that a user makes the top 10 means that they will be contacted more frequently than others.
11. How often is the Top Members updated?
Daily.
12. I have sent messages to users, why have I received no replies?
There are a number of reasons. Some users are slow to respond, some do not respond at all and others may just not feel that your profile is what they are looking for. Remember, DO NOT GIVE UP!!
Try different approaches - send funny messages, be upfront, be shy, be a mannerly or be cheeky! You will get responses from those that you click with. The more messages that you send, the more replies you will receive.
13. How do I know if anyone is showing an interest?
DateNight sends out a Newsletter each fortnight. Within the Newsletter we provide information on basic site updates and member news. BUT, towards the end of the Newsletter we also provide links to the users who have clicked on your profile MOST often since the previous Newsletter was sent. If there are no users listed then this is a sign to begin emailing more users that take your fancy MORE frequently!!!
MAILBOX 1. How do I receive messages?
Once you have added your details other users will be able to contact you at any time. If you are a full member you will be able to check for new messages in your mailbox and send replies to these messages. All outgoing messages will appear in your outbox.
2. How do I reply to another user?
Simply by clicking on the ‘Reply’ link at the bottom of an email received.
3. How do I know what the user is like?
Within an email received you may click on the sender’s name which will open that user’s full profile. Users are encouraged to post a PHOTO as this gives other users a truer reflection of who they are communicating with - as well as increasing the number of messages and dates received!
4. Can I block users from sending me an email?
Yes. Within email there is an option where other users may be blocked by you.
5. What does the closed envelope mean?
This indicates that you have a message, which has not yet been read.
6. I have received lots of 'Message Sent' confirmations but no replies from users?
Some users may not reply to all of the messages that they receive. Others may not reply unless you display a photo in your profile. A user may have BLOCKED your profile which means that they will never see your message even though you have received a 'Message Sent' confirmation.
OTHER 1. Has the site had an DateNight marriage yet?
Not yet but we are hoping - this is totally new so there is a lot of possibilities.
2. I have another question - where can I send it?
Please send your question to admin@DateNight.com.au and we will get back to you as soon as we possibly can.
3. I'm a webmaster, how do I sign up for your affiliate program?
All affiliate, commercial or sponsorship queries may be sent to admin@DateNight.com.au
4. I've tried to access chat but keep getting 'username taken' message?
Try logging off and then logging on again.
PRIVACY 1. Are my details in DateNight.ie kept private?
YES. All user details are considered highly confidential and not shared with others.
2. Should I ever tell anyone my real name or my real email address?
No. It is very unwise unless you know exactly whom you are dealing with and that you feel comfortable divulging this confidential information.
3. What can I do if I receive abuse from another member?
Abusive language or usage of the DateNight.ie site is not permitted under any circumstances. Any users found to be behaving in such a manner will be removed. Please contact admin@DateNight.com.au if any such instances occur.
4. Who is behind DateNight and where are you based?
DateNight is a website that is owned and run by DateNight. We are Australian and UK based, head office in Truro.
5. Do you forward my details to other mailing lists?
No. We absolutely guarantee that we will not forward your details to any other company.
6. Why should I 'Log Off' from DateNight.com.au
It is VERY important that you log off when you are finished using the DateNight.com.au site. Although there is a security time-out built in it is a good habit to ALWAYS log off so that no one else can access your details after you have left your PC.
7. Why does DateNight.com.au not have cookies enabled on the homepage so that it will remember my username and password?
This decision was taken for security reasons and lessen the chance of someone else logging on from your PC. It is therefore necessary to logon using your username and password on each occasion.
PROFILES 1. User profile information restrictions
Users may not display personal contact information such as home address, mobile phone number or email address with their profiles. Such profiles will be deactivated by DateNight.com.au
2. How do I view a user’s full profile?
Member profiles are viewed by clicking on their photo.
3. My photo does not upload, why is this?
Try clicking the 'Refresh' button on your browser - this may work. If you can still not see your photo then it is likely that it is too big (over 50k in size) or in the wrong format (only .jpeg and .gif accepted).
4. Why do all users not display a photo?
This choice is down to the users themselves. Some prefer to remain more mysterious, some are too shy to post a photo. Those that do post a photo however do receive more contacts from other users and generally as a consequence, go on more dates!
REGISTRATION 1. Why should I join DateNight.com.au?
Online dating is widely regarded as the fastest way for eligible people to meet other eligible partners! DateNight.com.au is a site designed to allow modern, like-minded people to meet online. DateNight.ie is fresh, dynamic, interesting and exciting while remaining fun and secure.
2. How do I actually join DateNight.com.au?
From the greeting page simply click on the ‘Join Free’ button. This will take you to the second page where you can fill in your details, upload your photo (not compulsory) and that’s all, simple!
3. What type of people join DateNight.com.au?
DateNight.com.au caters for you whether you are heterosexual, gay, looking for a special relationship or just new friends. Everyone is encouraged to join – and it’s free to sign up!
4. What do I say in my profile?
Who knows what makes the perfect ad? Each user is unique and it is this individuality which makes each profile so interesting. Try reading a few other ads for inspiration.
The person reading your profile will be deciding whether they find you interesting or intriguing and whether or not they will answer your email. You should start by stating some of the more curious facts about yourself while remembering to list any wishes you have honestly. Other users will quickly see through your profile if it is all bravado or too perfect. Upon joining DateNight.com.au, you can also adjust, improve, or alter your profile’s content.
Don’t forget specifics … remember that it is the small points that make your add more unique than the hundreds of others being presented to users.
HOT TIP: Post a photo - this has proven to be the single biggest generator of messages.
5. Does the registration process take long?
No, our registration process is only 2 pages long. We think that these pages are necessary to provide a well-rounded description of all users.
6. Do I have to fill out all of the sections?
No. There are some sections which are not compulsory. The compulsory questions are clearly indicated.
7. What is an activation code?
In order to activate your account an activation code will need to be entered along with your password. This is a code sent to you by DateNight.com.au to ensure that misuse is minimised. Please ensure that a valid email address is entered, as without it you will not receive your code. If you experience any problems please let us know by using the 'Contact' link on the footer of each DateNight.com.au page.
8. Why is my username is not being accepted?
Your username may already be in use by another user or it may not be the required four characters long. No spaces are permitted in usernames.
9. I’ve registered, but did not receive my activation code, why?
There are several reasons for this. Some users think carefully about the information they provide during registration and as a result their session times out. No activation code will be sent in this instance.
Other users have difficulty in receiving their activation code due to their mailboxes being full (empty your mailbox and check for new mail once again) or due to anti-spam policies of their provider (Hotmail users beware!)
If all else fails, email admin@DateNight.com.au and if your profile is fully complete we will activate your account for you.
10. When does time-out occur?
Time-out occurs after 20 minutes of inactivity. After 20 minutes you will be automatically logged-off DateNight.com.au. This is a security feature to protect your account.
11. I do not wish to provide my email address.
You will not be able to join DateNight if you do not provide a valid email address
12. I do not wish to post a photo of myself.
DateNight members do not have to post a photo. PLEASE NOTE, users with photos receive MANY more email messages than users without photos. Go on, don’t be shy!
13. Will other users have access to all of my registration information?
NO. DateNight.ie take user privacy very seriously. Any information which is private such as your real name, your address, email address, telephone number or date of birth will remain totally private at all times.
14. Can I change my username?
No, unfortunately it is not possible for users to change their usernames. A new registration is required.
15. Can I change my user details or add more information?
Yes. Users may change their user details once logged on by clicking on ‘Account Info’ and then selecting the area which they wish to update. You can change all your personal information except your username.
16. I have forgotten my password, what can I do?
Email admin@DateNight.com.au with your user ID and we will send the password to your email account.
SEARCH 1. How do I find other users?
DateNight offers two search options; Quick Search and Advanced Search.
2. Why are there two search options?
The two search options are provided for user convenience. Quick search (right hand-side navigation) allows users to perform searches quickly and for fun. Advanced search allows users to perform more detailed and particular searches.
3. Can I do a 'Photo Search' for a user?
Yes. Lots of users have posted photos and these users can be found by doing an 'Advanced Search' and checking the 'With a Photo' box at the bottom of the search page.
4. Why can't I find my profile when searching?
Only other users can see your profile on-line. We specifically exclude your own profile from any search you make. To check out what your profile looks like, go to ‘Account Details – My Profile’ or the users online section.
5. Which profiles are users presented with upon logon?
The profiles presented upon logon are users which meet the requirements detailed by your upon registration.
SUBSCRIPTION 1. This site is totally free - there are no costs to join or to use the site.
2. How do I Suspend my account?
Simply logon, click on My Profile, Member info, and click on Suspend. Your account will be totally hidden from others and all searches.
3. How do I delete my account.
Email admin@DateNight.com.au with your Nickname and password and your account will be deleted.
TIPS 1. Is it safe to meet with people that I have messaged in DateNight?
DateNight provides a safe and fun way for getting in touch with others. Please use your judgement when communicating and remember that common sense is just as valuable on-line as well as off-line.
Do you know what the other user looks like, have they posted a photo? If not, why not? Are they hiding something? Ask them to post a photo of themselves.
Remember you are not obligated to meet anyone. The DateNight team advise that you would take the same precautions that you would normally take when meeting with someone that you do not know very well.
Let a friend know where you are going to meet your date and where you are going on your date. Let your friend know at what time you expect to be back.
Arrange to meet your date in a busy environment but a place where coversation is easy. At the end of the day though remember to have fun!
2. Do you have any further tips which you can offer?
Yes. Detailed below are some dating tips which one of our long standing members kindly forwarded to us:
a) Start slow
Watch out for someone who seems too good to be true. Begin by communicating solely via chat or email, then look for odd behavior or inconsistencies. The person at the other end may not be who or what he or she says. Trust your instincts. If anything makes you uncomfortable, walk away for your own safety and protection.
b) Guard your anonymity
All correspondence between members takes place through the system, ensuring your true identity is protected until you decide to reveal it. Never include your last name, email address, home address, phone number, place of work or any other identifying information in your profile or initial messages. Stop communicating with anyone who pressures you for personal information or attempts in any way to trick you into revealing it.
c) Exercise caution and common sense
Careful, thoughtful decisions generally yield better dating results. Guard against trusting the untrustworthy; suitors must earn your trust gradually, through consistently honorable, forthright behavior. Take all the time you need to test for a trustworthy person and pay careful attention along the way. If you suspect someone is lying, he or she probably is, so act accordingly. Be responsible about romance, and don't fall in love at the click of a mouse. Don't become prematurely intimate with someone, even if that intimacy only occurs online. If you mutually decide to cross the point of no return, be smart and protect yourself. Also, you can talk to other members and ask their advice. In a small online community like this, people know/have met others. Word spreads fast about liars,cheats,frauds,weirdos etc
d) Request a photo
A photo will give you a good idea of the person's appearance, which may prove helpful in achieving a gut feeling. In fact, it's best to view several images of someone in various settings. If all you hear are excuses about why you can't see a photo, consider that he or she has something to hide. Some people though do genuinely not have a digital photo to send. Just trust your instincts.
e) Chat on the phone
A phone call can reveal much about a person's communication and social skills. Consider your security and do not reveal your personal home phone number to a stranger. Try a mobile phone number instead or use local telephone blocking techniques to prevent your phone number from appearing in Caller ID. Only furnish your phone number when you feel completely comfortable.
f) Meet when YOU are ready
The beauty of meeting and relating online is that you can collect information gradually, later choosing whether to pursue the relationship in the offline world. You never are obligated to meet anyone, regardless of your level of online intimacy. And even if you decide to arrange a meeting, you always have the right to change your mind. It's possible that your decision to keep the relationship at the anonymous level is based on a hunch that you can't logically explain. Trust yourself. Go with your instincts.
g) Watch for red flags
Pay attention to displays of anger, intense frustration or attempts to pressure or control you. Acting in a passive-aggressive manner, making demeaning or disrespectful comments or any physically inappropriate behavior are all red flags. You should be concerned if your date exhibits any of the following behavior without providing an acceptable explanation: Provides inconsistent information about age, interests, appearance, marital status, profession, employment, etc. Refuses to speak to you on the phone after establishing ongoing, online intimacy. Fails to provide direct answers to direct questions. Appears significantly different in person from his or her online persona. Never introduces you to friends, professional associates or family members. Trust your own judgement.
h) Meet in a safe place
When you choose to meet offline, always tell a friend where you are going and when you will return. Leave your date's name and telephone number with your friend. Never arrange for your date to pick you up at home. Provide your own transportation, meet in a public place at a time with many people around, and when the date is over, leave on your own as well. A familiar restaurant or pub, at a time when a lot of other people will be present, is often a fine choice. When the timing is appropriate, thank your date for getting together and say goodbye.
i) Get yourself out of a jam
Never do anything you feel unsure about. If you are in any way afraid of your date, use your best judgment to diffuse the situation and get out of there. Excuse yourself long enough to call a friend for advice, ask someone else on the scene for help or slip out the back door. If you feel you are in danger, call the Gardai; it's always better to be safe than sorry. Never worry or feel embarrassed about your behavior; your safety is much more important than one person's opinion of you.
j) Harassment
If you ever feel harassed, get abusive emails/phone calls or text messages from a user, report them to DateNight Admin (admin@DateNight.com.au). You can also report them to your phone operator and have their number blocked from contacting you.
3. Should I post my photo on DateNight?
Yes. It is clear that users who post their photos tend to receive MANY more email messages than those that do not have a photo. These users are also more likely to make the Top Woman or Top Man list and also receive more profile views than other users.
4. Can I post a picture of something other than myself on DateNight?
No. All photos displayed of users must be personal photos, i.e. they must include a users face.
